Paper instructions: The Director of Sales, Jorge Muñoz, has approached you to recommend training for new sales representatives. In the form of an e-mail (placed in a Word Document), complete the following: • Identify the training objectives o What will the trainee know and be able to do upon completion of training? o Include the quality of performance and the conditions under which performance occurs. • Write up an audience analysis that includes the following: o skills, needs, and interests of the target training group o relevant background knowledge o when, where, and how the training should be delivered o any additional information you think is important to include • Direct your recommendations to Mr. Muñoz To help you identify the type of work sales representatives perform, check out the Occupational Outlook Handbook published by the U.S. Department of Labor – Bureau of Labor Statistics (using the resources in course materials). Perform your search by job title or by using an alphabetical search.
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