TQM

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1. Flow chart tends to show a representation of steps taken to complete a particular process in a sequential order. Flow charts are used to develop understanding of a procedure, studying process, document, and plan or communicate a process to others. A flow chart is a good tool to use initially in a process improvement project because it provides a way of controlling changes by providing a logical area of activity thus enabling improvement.

2. A quality team environment may have a shared understanding of processes thus enabling the team to develop a problem statement. There is a common approach to issues and improvements when flow chart is used with a team.

3. is 100% inspection good? Why or why not? 100% inspection may be good in ensuring that all the products shipped are in good condition and that goods whose conditions are not satisfactory remain behind I the factories. 100% inspection is very costly and time consuming. Alternatives to 100% inspection is the acceptance sampling plan

4. Elimination of inspection on a process that is functioning in a state of statistical control is possible because both ensure and reduce the level of damages that may occur along the process. Inspection verifies conformity and the status of a product while statistical control method monitors and controls a process using statistical method. By the end of the day, both are designed to ensure quality.

5. Yes, it is possible to substitute statistical process control for inspection and still get the same quality delivered to customers. Statistical process control ensures quality in the process while inspection only allows the best products to be taken to customers. This is enough evidence that both the techniques ensure quality end product delivered to customers.