TOURISM AND HOSPITALITY DASHBOARD

Industry Growth Areas

E-Tourism

The internet has improved the travel industry. It influences decision making of both the service providers and customers through online bookings and reservations, and acquiring information through the website.

Technology

Technology has improved operations in tourism industry through consolidated systems of management in the hotels. Operations could be followed up through a software.

Travel Agencies

Emergence of airlines and other travel agencies has opened up new routes, making travel easier and better for long distance tourists (Rao, 2019).

Emerging Jobs/Roles

Banquet and conference organizers

With a rise in tourism industry, businesses start to hold meetings outside office and book for conference rooms in hotels. This created the role of organizers to plan for the banquets.

Spa and wellness manager

The role is responsible on customers health and beauty. Increase in beauty products has brought the need for spa role in the industry.

Wedding Coordinators

Weddings are held in hotels these days and has to be planned for in advance. This role is taken care of by the coordinators.

Consulting

Increased competition brings the need for consulting in order to give consumers advices on company’s servoces and using it as a marketing strategy (Szajda, 2019).

Industry Challenges

Security Issues

The security in the industry is deteriorating with time both for customers and staff of the industry. Cyber-attacks has also been in the increase.

Lack of ICT technologies

With innovations in technology, the

industry needs to adopt new technologies to help in operations. However, this has been lacking for some organizations.

Lack of Physical Infrastructure Development

Poor infrastructure in the affects the tourism industry due to challenge in travel and movements to various areas.

Rising competition

The tourism industry is growing hence marketing has become a problem for individual organizations. Competition is on the rise (Jackson, 2017).

My Top Five Organizations

Australian government department of resources, energy and tourism.

It’s a multi-level government that operates national, regional and municipal tourism agencies.

New- Zealand ministry business, innovation and employment-Tourism sector.

Keep exploring Canada

The organization gives an extensive breakdown of how to plan every travel method and explore sites.

Myoming office of Tourism

Provides a preview of areas to visit and who to meet hence proper planning (McCaffrey, 2019).

Employment Challenges

Unequal Treatment

There is no equal treatment for all the employees working in the industry. Women tend to take most of the responsibilities but receive lowest income.

Unskilled and semiskilled people work in poor environments and have inequality of opportunities.

Poor pay and working conditions

Average payment rates for workers in hotels is lower with low hourly rates.

Poor management styles

This are in cases of unplanned recruitment, inadequate training, little attention to employee turnover and employee overworking (Aynalem, Birhanu & Tesefay, 2016).

Graduate Criteria

Technical Skills

Culinary Technical Skills for chefs

Manicure and pedicure skills for beauty therapists

Soft Skills

Communication skills

Problem solving skills

Decision making skills

(www.think.com.mt, 2019)

References

Aynalem, S., Birhanu, K., & Tesefay, S. (2016). Employment Opportunities and Challenges in Tourism and Hospitality Sectors. Journal Of Tourism & Hospitality, 05(06). doi: 10.4172/2167-0269.1000257

Jackson, S. (2017). A CASE STUDY OF HOSPITALITY AND TOURISM CHALLENGES AND OPPORTUNITIES IN MALAWI. International Journal Of Tourism & Hospitality Reviews, 4(1), 30-34. doi: 10.18510/ijthr.2017.414

McCaffrey, C. (2019). 20 of the World’s Best Tourism Organizations – Travel Blog by FlightNetwork. Retrieved 24 November 2019, from https://www.flightnetwork.com/blog/20-worlds-best-tourism-organizations/

Szajda, E. (2019). 15 Hospitality and Tourism Management Career Options. Retrieved 24 November 2019, from https://www.global-business-school.org/announcements/15-careers-consider-studying-tourism-hospitality-managementRao, S. (2019). EMERGING TRENDS IN HOSPITALITY AND TOURISM. Retrieved 24 November 2019, from HYPERLINK “http://granthaalayah.com/Articles/Vol1Iss1/01_IJRG14_A08_09.pdf” http://granthaalayah.com/Articles/Vol1Iss1/01_IJRG14_A08_09.pdf

www.think.com.mt, T. (2019). Trained for Tourism | Which skills do I need for a career in tourism. Retrieved 24 November 2019, from http://trainedfortourism.org.mt/news.aspx?nid=44