Self-reflection

The learning exercise required me to work as a consultant tackling real business issues for real companies. In the increasingly competitive business environment, it is important to stay aware of what is happening both internally and externally. This exercise has enabled me to appreciate this need for business to stay on top of issues and challenges and to constantly device means to combat these issues using evidence-based best practices in the industry and in theory.

In regard to change management and innovation, I have gained a lot of knowledge on how businesses go about identifying a need for change, then proceeding to innovate new ways to implement the change in line with organizational goals. I realized that there was a lot of gaps in my experience and knowledge relating to how organizations see and interpret change or innovation. I also realized that change and innovation are two independent yet intertwined concepts in business where one calls for the need to use the other and vice versa. I found out that realizing change requires the use of theoretical and as well as practical concepts that are aligned to the structure and needs of an organization.

Lastly, the change in perspective on management of innovation and change has enabled me to see the bigger picture in terms of organizational goals and objectives. I now realize that change is more than a singular event in an organization, but a complex process that has a lot of pieces that must fit for it to be effective in attaining its goal. The theoretical analysis performed has also changed the way I view successful organizations, especially companies like Qantas Airways that have operated since the 1920s. these companies have had to implement a lot of changes in a successful manner, creating a culture of adapting to their environment to stay relevant. I am more aware of the process of change management and innovation.