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Students will select an organization and conduct a review of the HRM programs that support the organization’s staffing, training, compensation, performance appraisal, and benefits functions. Students can conduct research using the Internet, library resources and/or they can interview an employee of this organization. A primary source of information may be the organization’s employment web page, brochures, or annual report. All parts of this assignment should focus upon the same organization. Students may use their current or former employers.

Students will select an organization and conduct a review of the HRM programs that support the organization’s staffing, training, compensation, performance appraisal, and benefits functions.  Students can conduct research using the Internet, library resources and/or they can interview an employee of this organization.  A primary source of information may be the organization’s employment web page, brochures, or annual report.  All parts of this assignment should focus upon the same organization.  Students may use their current or former employers.

Part I of the assignment consists of a 2-3-page description of the organization and its jobs.  This summary will answer Questions A-B listed below.

Part II of the assignment focuses on summarizing the internal and external recruiting, selection and the training and development practices of the organization.

Part III of the assignment focuses on summarizing the benefits, performance appraisal, and compensation programs offered by the organization.

Part IV of the assignment consists of a 2-3-page description comparing the organization under study to other organizations utilizing “best practices” in HRM programs.

The entire assignment must be typed; no handwritten templates will be accepted.

PART I: DESCRIBING THE ORGANIZATION AND ITS JOBS

Please answer the following questions and provide a 2-3 page description of the organization and its jobs:

A. Describe the Organization

  1. What are the mission statement, goals and objectives of the organization?
  2. Please describe the industry or service sector in which this organization competes.  What products or services does it produce or provide?
  3. What is the size of the organization; how many employees does it have and where are they located?
  4. Briefly describe the history of this organization.
  5. Identify your information source(s) for this report. 

B. Describe the Jobs

Please identify one job position for workers at two levels of the organization. For instance, front-line workers and managerial workers. Provide a 1-2 sentence description of the job duties or essential functions of each job position.

PART II: DESCRIBING THE STAFFING & TRAINING FUNCTIONS

Please use the table template provided by the instructor to summarize the answers to the following questions about this organization’s staffing and training functions. 

C. Internal & External Recruiting

  1. Does this organization follow a formal or informal policy of recruiting from within? 
    If it is a formal policy, please include the statement/policy that is listed in the organization’s recruiting materials, application materials, manual or any additional source.
  2. Does this organization have a job posting and bidding program? 
    a) If so, describe briefly how employees can view information about job openings and how they can apply.
    b) If the organization does not have a formal program, describe how current employees learn about and apply for other job openings.
  • Identify 3 sources that this organization uses to recruit from the external labor market and for which job(s) they use this source.

D. Selection

  1. Does this organization conduct any employee testing, background investigation or medical exam/drug test during its selection process?  If so, describe the type of test(s) it conducts.

E. Training & Development

  1. Does this organization have a training policy or goal that specifies the number of hours, type or amount of training employees receive?  If so, please describe the policy or goal.

  2. Does this organization have a structured training program for new hires?  (e.g. Management training program, teller-training program)?  If so, provide a description of the length of the program and the types of training program modules/courses.
  3. Does this organization offer a tuition reimbursement program?  If so, provide a 2-3 sentence description of the program:
    a) The minimum length of employment required to qualify for this benefit
    b) The types of courses reimbursed and any course grade requirements
    c) The maximum reimbursement

PART III: DESCRIBING THE BENEFITS/PERFORMANCE APPRAISAL/COMPENSATION FUNCTIONS

Please use the table template provided by the instructor to summarize the answers to the following questions about this organization’s benefits, performance appraisal, and compensation functions. 

F. Describe the Company’s Benefits Package

  1. Describe the benefits package according to the categories and questions for each category that are summarized in the table template.
  2. Identify your information source(s) for this report. 

G. Describe the Performance Appraisal Process

  1. Describe according to the categories and questions that are summarized in the table template.

H. Describe the Compensation Function

      a)   Describe according to the categories and questions that are summarized in the table template.

PART IV: Analyzing the Organization Studied in Terms of Becoming a “Best Company to Work For”

Please address the following requirements and provide a 1-2 page description comparing the organization under study in terms of “best practices”:

For this part, students will research the criteria for the Fortune “Best Companies to Work For” or Working Woman’s “100 Best Companies for Working Mothers”.  Students must present a summary of the factors used to evaluate these organizations as the “best to work for.” For the organization researched in Parts I – III of the above assignment, students will identify a total of five HRM programs or practices that the organization can modify in order to provide programs that are comparable to organizations ranked in these “best practices” lists.  Discuss the level of benefit or program that the organization currently offers and identify how the organization needs to modify.  Also discuss the new level or type of benefit or program that the organization must adopt in order to offer comparable programs.  This report will be a minimum of 1-2 pages.
Assignment: HRM Programs Audit – Staffing/Training/Compensation/Benefits Functions

USE THESE TABLES FOR PART II AND PART III

Organization Name:                                       ______                        Industry/Sector:                                                                                 

Number of employees:                                                                       Location:                                                                                            

HRM ProgramDescription
C. Internal & External Recruiting  
1. Internal labor market: Does the company follow a policy of promoting from within?   
a) Is it an informal or formal policy? 
b) What is the policy/statement?   
2. Does the organization have a job posting and bidding program?   
a) If so, describe how employees can view information about the jobs and how they can apply.   
b) If the organization does not have this type of program, describe how employees learn about other job openings and how they can apply for these.   
3. Identify 3 sources that this organization uses to recruit from the external labor market and for which job(s) they use this source. 
D. Selection   
1) Does this organization conduct:
– employee testing,
– background investigation
– medical exam/drug test? 

If so, specify which of these it conducts and describe.
 
 
E. Training & Development:   
1) Does this organization have a training policy or goal that specifies the number of hours, type or amount of training employees receive?

If so please describe.
 
 
2) Does this organization have a structured training program for new hires?  (Management training program, teller-training program)? 

If so, provide a 1-2 sentence description of the length of the program and the types of training program modules/courses.
 
3) Does this organization offer tuition reimbursement?  If so, describe the following:
 
a) The minimum length of employment required to qualify

b) The types of courses covered

c) The maximum reimbursement
 
F. Benefits Package:  For each category, please describe the type of benefit provided.  Be sure to provide the detail requested.
Health benefits: Medical, dental, vision  Type of plan: Indemnity, PPO, HMO or other Coverage for dependents/spouse/domestic partner Out-of pocket costs  
Flexible benefits spending account (cafeteria plans)What types of expenses are eligible?  (Example: childcare, eye care, prescription drugs) (Please note that this is a benefits flexible account, not a business expense account)  
Life InsuranceLevel of coverage; employer-provided versus employee-paid  
Defined/guaranteed benefit pension plansVesting period, defined benefit versus defined contribution?
401k or 403b individual retirement planCompany contribution/matching level to individual retirement plan
Vacation time  Vacation and time off policy
Leave policies  Maternity or paternity leave FMLA requirements: job-guaranteed leave for childbirth, adoption, foster care placement, serious personal medical condition or care of a child or spouse with medical condition  
Child care  Does the organization provide any of the following at this site or at its corporate headquarters On-site or near worksite day care? Payment for childcare with vouchers or subsidies that are direct cost to organization?Childcare information (information on community day care); Access to information to help locate childcare.
Elder careElder care assistance of any type?  
Flexible hours/ Flexible work arrangementsFlextime, compressed workweek, job-sharing, telecommuting. Are only certain job families or positions eligible for flextime or a compressed workweek?  If so, which types of jobs are eligible?  
Employee Assistance ProgramsProvides employee assistance programs (e.g. counseling and referral services, legal services, financial services) Provides family-life issues workshops or seminars (e.g. parenting, child development, care of elderly?)  
Who is eligible?  Does the organization offer the same benefits you described above to all employees?  Are part-time workers eligible for any benefits?  If so, how many hours must an employee work to be eligible? 
F. Performance Appraisals:    For each category, please describe the feature of the organization’s performance appraisal program.   
FrequencyHow often does the organization conduct performance appraisals?  Who appraises or rates the performance of an employee?  
PurposeIs it conducted for administrative or development purposes or for both?  
MethodHow is information regarding job performance collected? Does the performance appraisal use any trait methods?  Please describe. Does the performance appraisal use any behavioral methods?  Please describe. Does the performance appraisal use any results methods?  Please describe  
G. Compensation:  For each category, please describe that feature of the organization’s compensation program.   
Base pay  Does the organization identify its compensation as below average, average or above average when compared to its industry competitors? Does the organization have any formal compensation policies related to this level?  
Value-added Compensation  Which strategic compensation objectives does this organization describe as objectives of its compensation program?  
Variable pay  Does this organization offer any type of variable pay (bonuses, merit pay, sales incentives)? If so, describe the criteria used to aware these incentives.  
Profit sharing plans  Does the organization offer a profit sharing plan?  How are profit sharing payouts determined?  What are the typical levels (lump sum or % of pay) for employee awards?  

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