(Reflect on the value of KM and Social BPM, and Predict how you will use KM and Social BPM in your future)Reflect on the value of Knowledge Management (KM) and Social Business Process Management (BPM) for you. Please express what you have learned and how you will utilize it tomorrow, next week, next month, next year, and even the next five years. Your reflection must be thoughtful and substantive. It must be about YOU.(I’m not limited to number of pages as long as you covered all requirements and your reflection is thoughtful and substantive)use examples if needed and cite all your work. see the attachment for good start ——————————————————————————–(FYI)Topics coveredin this course: 1- KnowledgeManagement and Business Process Management:a- Identify the role of knowledge management in businessprocess management.b- Integrate information from various sources toidentify the value of knowledge management to organizations.c- Analyze a case situation to determine the value of KMand BPM and make recommendations for increasing value2- Knowledge Management Processa- Evaluate how an organization couldhave improved the knowledge management system.b- Analyze a case situation using theAPQC maturity modelc- Perform a knowledge gap riskanalysis and prescribe process improvements for a case situation.d- Apply concepts in KM to ourpersonal decision making.3- DecisionMaking by Individuals and Teamsa- Identify reasons people do notalways make rational decisions.b- Analyze you own decision style andidentify how you could improve it.4- DecisionMaking with Business Rules and without Business Rulesa- How does KM inform decisionmaking?b- How do KM and BPM incorporatebusiness rules?c- Create business rules as part of abusiness process.d- Identify situations where businessrules are appropriate and situations where they are not. 5- SocialBPMWith the ‘internetof everything,’ why should we worry about capturing knowledge? I don’tthink I have time for ‘socializing’ – I have too much work to do.Social business process management (alsocalled social business) encompasses knowledge management. Social media as aknowledge management tool is relatively new. Typically, the knowledgemanagement process involved:i. the discovery oridentification of relevant knowledgeii. the capture of individual’s knowledge by the organizationiiii. the sharing ordissemination of knowledgeiv. the application or utilization of the shared knowledge andv. the maintenance of the knowledge database to keep itrelevant.This process allowed organizations to become learningorganizations and not reinvent the wheel over and over again. Social mediapresents a new opportunity for organizations to quickly and efficiently shareknowledge. But it also presents a new challenge to KM — how to capture theknowledge being shared so that the organization can learn from it.a- Apply the concepts of social BPMto design a KM solution using social mediab- Analyze the efficacy of current KMpractices in a case situation.6- OrganizationalLearningHow can an organization protect its most valuable asset –knowledge?As noted, organizations can no longer compete by justmanaging land, labor and capital. Processes and knowledge are now key competitivetools. A significant dilemma facing organizations is to how to take advantageof the knowledge their employees have gained while working for them.Organizations expend a significant amount of resources training and developingthe expertise of their employees. But once that expertise is developed,employees may move to another organization or retire, which can be a huge loss.Good knowledge management practices can significantly reduce the losses.
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(Reflect on the value of KM and Social BPM,  and Predict h
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