Read the Mini Case Study “Customer Service at Datatronics” on pages 236-239 in the textbook and develop an understanding of the role IT plays with customer service initiatives.
Read the Mini Case Study “Customer Service at Datatronics” on pages 236-239 in the textbook and develop an understanding of the role IT plays with customer service initiatives. Matt Rubenzahl voices his concerns to his boss, Joel McGivern. Joel gives Matt the assignment to find better ways to improve their customer service through product education and meeting customer needs. The ideas need to be presented to a steering committee for extra funding. Your job is to create a PowerPoint presentation addressing the three discussion questions at the end of the mini case study. Your presentation should be professional, as a steering committee looks for information and facts as well as visual aspects, in order to make their decision. You are also welcome and encouraged to research them using outside sources.
Your PowerPoint presentation should include the following elements: Slide 1:
Title page
Slides 2-3:
Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics.
Slides 4-6:
Describe the top ideas for Matt to present to Joel next week.
Absolutely spot on. I have had the best experience with Elite Academic Research and all my work have scored highly. Thank you for your professionalism and using expert writers with vast and outstanding knowledge in their fields. I highly recommend any day and time.
Stuart L
Thanks for keeping me sane for getting everything out of the way, I’ve been stuck working more than full time and balancing the rest but I’m glad you’ve been ensuring my school work is taken care of. I'll recommend Elite Academic Research to anyone who seeks quality academic help, thank you so much!
Mindi D
Brilliant writers and awesome support team. You can tell by the depth of research and the quality of work delivered that the writers care deeply about delivering that perfect grade.
Samuel Y
I really appreciate the work all your amazing writers do to ensure that my papers are always delivered on time and always of the highest quality. I was at a crossroads last semester and I almost dropped out of school because of the many issues that were bombarding but I am glad a friend referred me to you guys. You came up big for me and continue to do so. I just wish I knew about your services earlier.
Cindy L
You can't fault the paper quality and speed of delivery. I have been using these guys for the past 3 years and I not even once have they ever failed me. They deliver properly researched papers way ahead of time. Each time I think I have had the best their professional writers surprise me with even better quality work. Elite Academic Research is a true Gem among essay writing companies.
Got an A and plagiarism percent was less than 10%! Thanks!
Jermaine Byrant
Nicole Johnson
OVER
RATING
YEARS
