Quiz Submissions – Quiz 8

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Attempt 1

Written: Jun 19, 2015 10:30 AM – Jun 19, 2015 11:16 AM

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Question 1 1 / 1 point

Which of the following is a common element of most definitions of leadership?

A)  the use of power

B)  the ability to influence

C)  subject-matter expertise

D)  financial acumen

View FeedbackQuestion 2 1 / 1 point

Which of the following describes the effort that companies make to understand consumers’ shopping habits and their personal habits, so as to more efficiently market to them?

customer relationship management

e-research

predictive analytics

database analysis

View FeedbackQuestion 3 1 / 1 point

At what point in the project should the success criteria be defined?

A)  before the project begins

B)  as part of the requirements determination

C)  during the testing phase

D)  at the conclusion of the project

View FeedbackQuestion 4 1 / 1 point

Which of the following are among the broad applications identified in the McKinsey report on the Internet of Things? (select all that apply)

A)  tracking behavior

B)  enhanced situational awareness

C)  optimized resource consumption

D)  ability to re-create the human brain

View FeedbackQuestion 5 1 / 1 point

Which of the following is the key benefit of effective organizational change management strategies?

A)  stop any resistance from employees

B)  help individuals transition to the future state successfully

C)  keep projects on schedule

D)  create an organizational strategic plan

View FeedbackQuestion 6 1 / 1 point

Which of the following are the five characteristics of resilient people?

A)  positive, focused, flexible, organized, and proactive

B)  structured, intelligent, quick, alert, and friendly

C)  optimistic, worldly, smooth talker, savvy, and influential

D)  technically skilled, intelligent, experienced, articulate, and motivated

View FeedbackQuestion 7 1 / 1 point

True or false:  Since today’s employees are used to using social media, an organization can implement a good collaboration tool and employees will use it effectively.

A) True

B) False

View FeedbackQuestion 8 1 / 1 point

True or false:  Leadership can be demonstrated only by those in positions of authority.

True

False

View FeedbackQuestion 9 1 / 1 point

Which of the following represents a natural progression of an individual’s emotional response to change?

A)  acceptance, anger, denial, depression

B)  immobilization, denial, depression, acceptance 

C)  bargaining, immobilization, acceptance, testing

D)  depression, anger, denial, testing

View FeedbackQuestion 10 1 / 1 point

Which of the following are criteria for effective metrics?  (select all that apply)

A)  is easy to measure and report

B)  is important to the CIO

C)  measures a single condition or event

D)  is tied to a business goal

View FeedbackQuestion 11 1 / 1 point

Which of the following is not a principle of effective leadership?

A)  honesty

B)  mutual respect

C)  fairness

D)  competitiveness

View FeedbackQuestion 12 1 / 1 point

True or false:  Things that you have deleted from your Facebook page are gone and no longer available to Facebook itself or any other users.

True

False

View FeedbackQuestion 13 1 / 1 point

The “parts” part of the four Ps of managing transitions refers to which of the following?

A)  the pieces being manufactured

B)  the roles individuals play in the plan and outcome

C)  a portion of the project plan

D)  none of the above

View FeedbackQuestion 14 1 / 1 point

Which of the following are true of the mobile industry?  (select all that apply)

A)  it is getting ingrained in everyday objects

B)  it is going through significant transition from being voice-centric to data-centric

C)  there are more developers focused on mobile  than ever before

D)  while the global markets were feeling the pain of a brutal recession, the wireless industry for the most part was unaffected

View FeedbackQuestion 15 1 / 1 point

What is the term for individuals who legitimize or authorize a change?

A)  change agents

B)  change advocates

C)  change gurus

D)  change sponsors

View FeedbackQuestion 16 1 / 1 point

Cascading sponsorship is critical to a change initiative’s success because of which of the following?

A)  it provides a consistent, ongoing message about the importance of the initiative

B)  it provides communication and alignment throughout the organization

C)  employees will do whatever the boss says

D)  both a and b

View FeedbackQuestion 17 1 / 1 point

Which of the following are enabling the Internet of Things?  (select all that apply)

A)  advances in wireless networking technology

B)  the greater standardization of communications protocols

C)  ever-smaller silicon chips

D)  massive increases in storage and computing power

View FeedbackQuestion 18 1 / 1 point

True or false:  Leadership is among the highest-weighted criterion for the Malcolm Baldrige National Quality Award.

True

False

View FeedbackQuestion 19 1 / 1 point

Builders who are using open-source methods and the latest technology, such as 3D printing are called what?

A)  geeks

B)  computer wizards

C)  makers

D)  buider bots

View FeedbackQuestion 20 1 / 1 point

True or false:  Companies like Target only collect the customer data they need to process credit card transactions.

True

False

View Feedback

Attempt Score: 20 / 20 – 100 %

Overall Grade (first attempt): 20 / 20 – 100 %

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Question 1

1. Which statement below was NOT a primary issue that Congress focused on when creating the 1996 legislation known as HIPAA?

    

     Hospitals own hospital records

    

   Courts have ruled that patients have no right to own the x-rays or slides

    

   Physicians own the portion of the hospital record on which they document care

    

   Patients have right of access to medical records but do not own the original record

5 points  

Question 2

1. PHI includes information which is created or received by several types of organizations. Which of the following organizations is (are) not one of those that creates PHI?

    

   Physicians

    

   Health insurer

    

   Employers

    

   All of the above create PHI

5 points  

Question 3

1. According to the Department of HHS website, which of the following privacy rule compliance issues are not among those most often investigated?

    

   Impermissible use and disclosure of PHI

    

   Lack of patient access to their PHI

    

   Transferring PHI through electronic means

    

   Distributing more than the minimal information necessary for the purpose

5 points  

Question 4

1. How did one court rule in a case that involved a hospital where nurses were permitted to ‘chart by exception’ in postoperative monitoring?

    

   The court found that the record keeping was incomplete, which inferred negligence

    

   The court found that the patient was not informed and the hospital was negligent

    

   The court found that charting by exception was adequate as the practice was common at the hospital and was documented in hospital policies and procedures

    

   The court found that paper notes kept by the nurse in her pocket were an adequate means of record keeping and communicating with others

5 points  

Question 5

1. Computerized recordkeeping provides advantages and disadvantages that include

    

   More standardization of datakeeping

    

   They assist in the reduction of medical errors

    

   Computerized systems are costly

    

   All of the above

5 points  

Question 6

1. When a provider accepts a pre-established amount to provide services over a period of time, this is known as a method of payment called

    

   capitation

    

   fixed

    

   premium

    

   sub-capitation

5 points  

Question 7

1. When the provider agrees to accept as payment in full whatever amount the insurance allows or approves, the provider is agreeing to

    

   accept assignment

    

   assignment of benefits

    

   authorize services

    

   coordination of benefits

5 points  

Question 8

1. Which document is used to generate the patient’s financial and medical record?

    

   Encounter form

    

   Patient insurance card

    

   Patient ledger

    

   Patient registration form

5 points  

Question 9

1. Case law is based on court decisions that establish precedent, and is also called ______ law.

    

   common

    

   regulatory

    

   mandated

    

   statutory

5 points  

Question 10

1. The recognized difference between fraud and abuse is

    

   cost

    

   intent

    

   payer

    

   timing

5 points  

Question 11

1. The ICD-9-CM system classifies

    

   morbidity

    

   mortality data

    

   provider services

    

   supplies and services

5 points  

Question 12

1. The following is true about Medicare

    

    It is a two part program with Part A and B and the program includes Parts C and D

    

   It only consists of Parts A and B

    

   It is a two part program where Part A pays for doctor’s services

    

   It consists of Part A only

5 points  

Question 13

1. The Medicare physician fee schedule amount for code 99213 is $100. The participating provider’s usual charge for this service is $125. Calculate the Medicare reimbursement amount.

    

   $76

    

   $80

    

   $109.25

    

   $115

5 points  

Question 14

1. A claim is being adjudicated when &..

    

   The claim is being transmitted to the payers and clearing hours for processing

    

   The claim is being sorted into groups based on the payer of the claim

    

   The claim is denied and is being resubmitted

    

   The claim is being compared to the payer edits and the patient’s benefits for verification

5 points  

Question 15

1. The first-listed diagnosis reported on a CMS-1500 claim form is

    

   used in the outpatient setting

    

   is determined in accordance with ICD-9-CM’s rules and general coding guidelines

    

   a and b

    

   none of the above

5 points  

Question 16

1. The concept of linking diagnosis codes with procedure/service codes is

    

   medical matching

    

   medical necessity

    

   prospective payment

    

   reimbursement

5 points  

Question 17

1. Medicare is available to an individual who has worked at least

    

   5 years in Medicare-covered employment, is at least 65 years old, and is a permanent resident of the United States.

    

   10 years in Medicare-covered employment, is at least 62 years old, and is a citizen of the United States

    

   10 years in Medicare-covered employment, is at least 65 years old, and is a citizen or permanent resident of the United States

    

   25 years in Medicare-covered employment, is at least 62 years old, and is a citizen of the United States

5 points  

Question 18

1. Which statement below is correct about a managed care contract and gag clause?

    

   Medicare and many states prohibit managed care contracts from containing gag clauses

    

   There is federal law that restricts any type of gag clauses in all medical contracts.

    

   Only HMO’s are allowed to have gag clauses, but the law only covers restricting discussion between a doctor and patient about of surgery’s that the plan does not cover.

    

   There are no specific laws about if a managed care company may or may not have gag clauses in the contracts between the doctor and the company.

5 points  

Question 19

1. The government agency that functions as the insuring body to cover workers’ compensation claims is called the

    

   Office of Federal Employees’ Compensation Act

    

   Office of Federal Employment Liability Act

    

   Office of State Insurance Fund.

    

   Office of Workers’ Compensation Board

5 points  

Question 20

1. The OWCP administers programs for those injured at work and

    

   that provide wage replacement benefits

    

   that provide medical treatment

    

   that provide vocational rehabilitation

    

   all of the above