Week Four: Understanding the Writing Process

Details

Due

Points

Objectives

1   

1.1  Describe the steps in various business writing.

1.2  Compare and contrast business and academic writing.

Reading

Read Ch. 4 of Business and Administrative Communication.

Reading

Read Ch. 5 of Business and Administrative Communication.

Reading

Read this week’s Electronic Reserve Readings.

Participation

Participate in class discussion.

10

Discussion Questions

Respond to weekly discussion questions.

10

CheckPoint

Graphic Organizer

Create a graphic organizer using a Venn diagram, Web diagram, T-table, flowchart, or outline to summarize the steps in business writing.

Include various activities completed in each step.

Use the information provided in Ch. 5 ofthe text.

Post the graphic organizer as an attachment.

DUE DATE 6/19/2013

30

Week Five: Business Writing

Details

Due

Points

Objectives

2   

2.1  Create documents in various business formats.

2.2  Apply appropriate e-mail etiquette.

2.3  Create documents to deliver difficult messages.

Reading

Read Appendix A of Business and Administrative Communication.

Reading

Read Ch. 10 of Business and Administrative Communication.

Reading

Read Ch. 11 of Business and Administrative Communication.

CheckPoint

E-Mail Etiquette

Read each e-mail in Appendix D. For each e-mail:

·         Describe any content and formatting errors found.

·         Determine if the content is appropriate for a workplace setting. If so, explain why. If not, identify the errors made and rewrite the e-mail so it is appropriate.

Post the completed Appendix D document as an attachment.

30

Individual

Store Operations Messages

Read the scenario in Appendix E.

Create three messages, following the instructions in Appendix E.

Post the completed messages as an attachment.

100

Week Six: Interpersonal and Group Communication

Details

Due

Points

Objectives

3   

3.1  Identify ways to foster positive group communication.

3.2  Compare and contrast individual and group communication.

Reading

Read Ch. 14 of Business and Administrative Communication.

Participation

Participate in class discussion.

10

Discussion Questions

Respond to weekly discussion questions.

10

CheckPoint

Group Communication

Write a 200- to 300-word response to the following:

·         Many businesses organize their departments into teams, to support one another and complete projects. Consider how these teams work together and what aspects of group communication need to be considered to have successful communication.

Respond to the following questions in your answer:

·         How does group communication differ from individual communication? Define group communication in your own words, in three to five sentences. Discuss strategies used to promote individual and group communication.

·         What conflict resolution strategies could be used in case of disagreement?

·         What strategies can be used to foster group communication? Provide examples of how these strategies can be used.

 DUE DATE 7/7/2013

30