Question 1 of 30Which of the following correctly describes the order of the evolution of ERP systems?Answer options for question 1None of these answers are correctMRP, MRP II, ERP, ERP IIERP, MRP, ERP IIMRP, ERP, ERP IIMRP, MRP II, ERPQuestion 5 of 30Which of the following is not a risk associated with ERP implementation?Answer options for question 5Choosing the wrong ERPChoosing the wrong consultant.Choosing the wrong project manager.All of these are risks associated with ERP implementations.Opposition to changes in the business cultureQuestion 7 of 30Which of the following approaches is not a common approach to performing a cost-benefit analysis of an IT project?Answer options for question 7SWOT analysisNet present value (NPV) analysisBreakeven analysisBusiness case approachReturn on investment (ROI) analysisQuestion 8 of 30The Shipping department does a reconciliation that is intended to ensure that:Answer options for question 8credit has been approvedthe customer is billed for the exact quantity shippedthe goods shipped match the goods orderednone of these answers are correctinventory records are reduced for the goods shippedQuestion 9 of 30ERP OLAP applications usually do not include ______________.Answer options for question 9decision support systemswhat-if analysisnone of these answers are correctlogistics systemsad hoc analysisQuestion 10 of 30Corporations process their transactions over different time frames. Business transactions that are processed as they occur is an example ofAnswer options for question 10source data automationTPSOLTPbatch processingESSQuestion 11 of 30The Customer Order Process typically includes activities that take place in all of the following functions, except the ______________.Answer options for question 11sales functionlogistics functionaccounting functionproduction functionregulatory reporting functionQuestion 12 of 30Controlling day-to-day operations is the responsibility of ____________.Answer options for question 12top managementmiddle managementexecutive managementoperations managementhuman resources managementQuestion 13 of 30Database management tasks do not include:Answer options for question 13DeletionSummarizationStorageNone of these answers are correctRetrievalQuestion 14 of 30The Government Compliance function is typically found in the ___________ functional area of operation of a company.Answer options for question 14Marketing and SalesLegal and RegulatorySupply Chain ManagementAccounting and FinanceHuman ResourcesQuestion 15 of 30Which of the following is false?Answer options for question 15Data from TPS systems feeds ERP systems.Reports from information systems are used in all levels of the organization.Information systems within an organization support internal and external processes.Information systems are only used by large organizations.Corporate data is supplied by Transaction processing systems.Question 16 of 30In most companies, specific authorization is required for all of the following except:Answer options for question 16sales on account which exceed the credit limitnone of these answers are correctsales of goods at the list pricewrite off of an uncollectible account receivablea cash refund for goods returned without a receiptQuestion 17 of 30All of the following have been identified as a reasons for ERP implementation failures, except:Answer options for question 17Failure to include affected employees in planningLack of documentationNo change management processesThe complexity of the planningInsufficient trainingQuestion 18 of 30Which of the following is the purpose of the sales invoice?Answer options for question 18To select items from inventory for shipmentTo record reduction of inventoryTo transfer goods from seller to shipperNone of these answers are correctTo bill the customerQuestion 19 of 30_____________ applications are usually not part of an ERP’s core applications.Answer options for question 19None of these answers are correctBusiness PlanningOLAPSales and DistributionOLTPQuestion 20 of 30Which of the following statements regarding ERP installation is least accurate?Answer options for question 20The phased-in approach is more suited to diversified businesses.None of these answers are correctERP fails because some important business process is not supported.For the ERP to be successful, process reengineering must occur.When a business is diversified, little is gained from ERP installation.Question 21 of 30Which of the following is an example of a non-financial transaction?Answer options for question 21None of these answers is correctLog of customer callsSale of productsPurchase of inventoryCash disbursementQuestion 22 of 30All of the following are purposes of the Transaction Processing System, except:Answer options for question 22Converting economic events into financial transactionsDistributing essential information to operations personnel to support their daily operationsNone of these answers are correctMeasuring and reporting the status of financial resources and the changes in those resourcesRecording financial transactions in the accounting recordsQuestion 23 of 30______________ is not an alternative method or tool for systems development.Answer options for question 23Software-as-a-Service (SaaS)Rapid application development (RAD)Agile developmentEnd-user developmentJoint application design (JAD)Question 24 of 30Which of the following types of reports show a greater level of detail than is included in routine reports.Answer options for question 24Drill-downExceptionKey-indicatorAd hocRoutineQuestion 25 of 30The _____________ document triggers the revenue cycle.Answer options for question 25journal vouchersales ordersales invoicenone of these answers are correctcustomer purchase orderQuestion 26 of 30Which of the following would be the most effective internal control procedure to prevent or detect the creation of fictitious credit memos for sales returns?Answer options for question 26Limit access to credit memosRequire management approval for all credit memosNone of these answers are correctPre-number and sequence check all credit memosSupervise the accounts receivable departmentQuestion 27 of 30_________________ is a model developed to analyze the direct and indirect costs of owning and using hardware and software.Answer options for question 27Return on investmentInternal rate of returnNet present valueNone of these answers are correctTotal cost of ownershipQuestion 28 of 30The drawbacks of ERP systems include all of the following except:Answer options for question 28They are complexThey consist of modulesThey are time-consuming to implementThey are expensiveCompanies may need to change existing business processes to fit the softwareQuestion 29 of 30Which of the following are the most successful solutions or problem-solving methods for achieving a business objective.Answer options for question 29Best practicesEnterprise solutionsBusiness processesBusiness functionsOptimal strategiesQuestion 30 of 30The characteristics of ERP systems include all of the following except:Answer options for question 30including a set of interdependent software modulesthey are expensive and time-consumingproviding information necessary to control the business processes of the organizationtypically fitting an organization’s existing business processesintegrating the planning, management, and use of all resources of the organization