Weekly tasks or assignments (Individual or Group Projects) will be due by Monday, and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time.
Update the Quality Training Manual document title page with the new date.
Update the previously completed sections based on the instructor’s feedback.
FEEDBACK Total points earned (rounded): 53 out of 100 (53%). Task Requirements points earned: 25 out of 25 (100%). Demonstration and application of knowledge points earned: 27.5 out of 55 (50%). Academic writing and format points earned: 0 out of 20 (0%). Strengths: . Opportunities for improvement: There are two main concerns with your submittal. OV and bullets. Too much of your material can be traced directly to a source, while you added an in-text reference, if the material is highlighted that means it is a direct quote. You need to paraphrase the information that you use so that it does not flag OV.. Additional Comments: The second issue are bullets. Bullets do not convey your understanding or comprehension of the subject matter. I covered this in LC#1 – avoid bullets as the usually trigger OV and they do not show ‘knowledge gained’ which is what I am assessing.. ”
Add the following section for Week 2:
Week 2: The Role of Leadership (300–400 words)
In any personal experience or a real-life story found on the Internet, discuss senior management’s role in successful quality improvement programs.
In general, what is senior management’s specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else?
Why must firms adopt the roles that you identified? What would happen if they did not fill those roles
How should senior and middle management derive the metrics that they want to use to both monitor and communicate performance?
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