Nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the sender and his or her use of the environment and that have potential message value for the receiver&nbsp. (Samovar et al, 2009).&nbsp.&nbsp.

In oral communication, these symbolic messages are transferred by means of intonation, tone of voice, vocally produced noises, body posture, body gestures, facial expressions or pauses (Besson et. al., 2005).

&nbsp.We do not always communicate the same way from day to day since factors like context, individual personality, and mood interact with the variety of cultural influences we have internalized that influence our choices (Le Baron, 2008).

Human beings use non-verbal means to persuade or to control others, to clarify or embellish things, to stress, complement, regulate and repeat verbal expressions. They can also be used to substitute verbal expression, as this is the case with several body gestures&nbsp.(Besson et. al., 2005).

Generations and generations of ancient tribes made do with non-verbal means of communication –animal-like guttural sounds, gestures, drawings — to fulfill their requirements before they latched on to a language (Khan, 2001).&nbsp.

In Japan, when business cards are given, one should take time to look at it and treat it with respect. Unlike in the West where you can stuff it readily in your pocket, you need to first read what is written on the card and if a higher ranking person gave you the business card, you should hold it at a lower level.

It is important that Western managers learn to know the importance of silence during a business meeting. Unlike Westerners, Japanese people do not speak their minds at any point in time.