Overview: For the second milestone of your final project, you will submit a quality, process, and location analysis case study analysis that will address the typical problems that operations managers face. This case study analysis will be incorporated into the final summative analysis. This milestone is due in Module Four. Prompt: Refer to the Nissan case study, your own independent research, and the course materials to answer the following items. Specifically, the following critical elements must be addressed: I. Theories and Techniques A. Explain the five steps of the theory of constraints (TOC) process. To what processes might the company in the case study apply TOC? Why would applying TOC to these processes be advantageous? B. Describe how total quality management (TQM) principles and tools can be used to improve quality in the latest line of products in the context of the case study.
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