·         Here are a few examples of common problem solving methods brainstorming, trial and error, creative thinking, metaphorical thinking and the scientific method. Rotor failed to use any of the problem solving methods.   

·         What were Rotor’s problem-solving methods?

·         What was insufficient about his approach?

·         What in Rotor’s background caused him to frame and solve the problem the way he did?

·         How might his approach be improved?

·         What is the importance of carefully monitoring symptoms prior to defining problem?

·         What factors influenced his decision to fire the assistant?

·         How could Rotor have solved this problem differently?