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Leading Change

Topic: Leading ChangeOrder DescriptionThe main company to be analyzed is NHS or National Health Service.So….the second assignment is an opportunity to develop and practice a set of skills that mighthelp tackle that complexity. These techniques are designed to help you make better sense/get aclearer understanding of the many forces that make organisations complex in the first place andthat make leading change even more complicated.These techniques involve four different types of diagrams: force field diagrams, systemsmapping diagrams, multiple cause diagrams and business process mapping diagrams. Each ofthese techniques will be introduced during Weeks 9, 10 and 11.4. These diagrams will help you to visualise the ‘systems’ that exist internally within organisationsand which exert pressures from outside the organisation. We use the word ‘systemic’ todescribe our perspective and understanding. Note: ‘Systemic’ has a different meaning to theword ‘systematic’ which is an approach or methodology (similar to my attempts to write thisdocument).5. These diagrams can help you to create ‘current state’ diagrams of organisations and also ‘futurestate’ diagrams, based on proposed changes and visions for the future.6. Finally, as Jackie will have explained, one of the keys to being a successful HR professional is tobe ‘business savvy’ i.e. to understand real organisations, not made up examples. This secondHRM3050 Module Leading Change, 2nd Assignment2assignment is designed to give you the opportunity to understand a real organisation, and to usethe diagramming techniques to(i) present the complexity of its current processes and challenges(ii) visualise what a changed organisation might look like in the future(iii) write a report, based on these diagrams, of your recommendations of what needs tochange and how to lead the changesHRM3050 Module Leading Change, 2nd AssignmentTask 1 Business ResearchYou must choose one organisation that is currently going through a recognised change process inany of the following areas: business strategy, leadership, culture or organisational practice.The organisation can be from within the public, private sector or voluntary sector in any country.TIP/GUIDANCE: Choose an organisation that publishes information on its strategy, internalprocesses, market/sector trends and potential challenges e.g. LSE (London Stock Exchange)companies are legally required to publish Annual Reports. These are usually found o the ‘CompanyInformation’ page under the tab ‘Investor Relations’.NHS Trusts publish similar annual reports and strategy documents, as do charities.Task 2 Systems DiagrammingUsing data and information extracted from your research sources produce the each of the followingdiagrams:A) 2 Systems Maps (present state and future state/vision)B) Force Field diagramC) Multiple Cause diagramD) Business Process MappingTIP/Guidance: Decide how you wish to create each of these diagrams i.e. to help you capture andvisualise the ‘current system state’, to highlight what elements of the system need to be changed orto represent the ‘vision of the organisation in its future state, after the change.Task 3 Management ReportAnalyse your diagrams and choose ONE key (significant) change and, based on your diagrams,prepare a 2000 word management report for the organisation that(i) critically evaluates the potential impact of the change on key stakeholders and(ii) makes recommendations as to how to support these stakeholders through thetransition.TIP/Guidance: Ensure that you make clear links between your diagrams to your recommendationsRemember: Formatting, structure, referencing of sources, especially web sources

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