CST110 Final Exam Questions

Please make your answers as complete as possible to achieve maximum points. Use specific examples to illustrate your ideas.You must refer to and cite concepts from the text, Tatum & Headlee articles, TED Talks, and discussions. You may not use any other sources other than the ones listed. Please do not treat this as merely personal opinion – your answers must be grounded in our shared theory and understanding. Please cite specific page numbers (or references, i.e., TED Talks) from the text/readings to support your answers.

1. What are some of the important reasons for studying communicationsince we’ve learned that communication is not common sense?

2. Communication is a transactional according to the synergistic model/process. Explain this concept and provide specific examples.

3. What is attribution error? Provide examples for components of this theory. How is this related to ethical communication and emotional intelligence?

4. Two people can perceive an event, person, history or an incident in very different ways. Using concepts from Chapters 3 & 4, what are the reasons for such different perceptual realities? You can also refer to the slides we viewed together in class.

5. What is the difference between denotative and connotative definitions of words and language? Why is this distinction important? Why do the differences matter? Provide specific examples for each definition.

6. Nonverbal communication can be both complementary and contradictory. Explain and provide specific examples to illustrate these examples.

7. Describe some of the main points by Tatum in “The complexity of identity: who am I?”. Apply these main points to aspects of Chs. 3 & 4. Tatum states that we can be both privileged and disadvantaged at the same time. What does she mean by this and why is it importanton a multicultural campus such as NVCC and after participating in our learning community?

8. List and describe the ethical considerations of trigger words. Given how we moved through these challenges in class, what are some communication strategies you might use to move forward and/or find common ground?

9. List and describe three barriers to effective listening. Provide specific examples and how to overcome those barriers.

10. What are some of the advantages and disadvantages of working in small groups? Give specific examples to illustrate.

11. What are the main differences between the task dimension and the relational dimension of working in small groups? Why are both important? Which of these dimensions or roles do you usually play in small group settings? Might your roles be connected to your Myers-Briggs preference?

12. What are some of the behaviors of supervisors who exhibit positive and effective workplace team-building practices, communication and motivation?

13. What are some of the important reasons to study rhetorical communication? List at least three reasons and give specific examples for each. Please also describe the importance of studying fallacies in light of studying rhetorical communication.

14. What are ethos, pathos and logos? Define and give specific examples to illustrate each. Provide examples for a speech youwould give to illustrate these three artistic proofs rather than using the text’s examples.

15. If asked to give a speech on the importance of studying millennials and their workplace values, what organizational speech pattern would you use and why? Why is it important to outline and/or organize your message effectively? Be specific and use thorough examples to support your choice of organizational pattern.