E-Commerce and M-Commerce

E-Commerce and M-Commerce

Introduction

E-commerce that is an evolving area of mobile commerce, where users can use wireless network and mobile to interact with the service providers, using mobile devices for transaction and information retrieval processing .M-Commerce applications and services can be adopted through different mobile and wireless networks, with the aid of several mobile devices. Constraints of both devices and mobile networks however influence their operational performance therefore these constraints are supposed to be taken into consideration due to these constraints in the phases of development and design of the application and M-Commerce services as the article will reveal.

Automotive companies in a market that is global and highly competitive are often faced with challenges like sophisticated business processes and difficulty in the transnational supply chains that prevent the auto motive companies from achieving optimum interaction with service partners, suppliers, service centers and dealerships. Most prominent auto companies currently implement portal solutions and intershop commerce to address the challenges and stay ahead of competition of an increasingly dynamic market it provides a link between the initial contacts through to the post-sale services the possibilities with the intershop technology, are as diverse as the automotive industry itself. (www. Intershop.com)

The fast pace that information and interactions occur globally in a daily base has been revolutionized by the online business. In the entertainment industry this is particularly true on account of the fact that for the most part products are distributed in physical as well as in digital form. It is believed that the smaller size of the purchases and the convenience of m-commerce that are related to the media make mobile a highly appealing way to make purchases, while still being able to make interaction more affordable and large scale like in the case of Best Buy, Face Book and Amazon that allow for both purchasing and interacting. (www.Amazon.com)

People in the society have been encouraged through the use of cell-phones and continued development has encouraged at a quicker pace to conveniently to do many transactions and exchange possessions at the touch of a button from anywhere in the world. In this manner the financial sector has been changed by the M-banking introduction of applications that enable people to maneuver their transfer money, bank accounts, store valued information in their handsets or access insurance at their convenience. Globally the banking industry has utilized complimentary services such as POS, ATMs, PayPal and smart card that all implement the m-banking model of virtual money. (www. PayPal.com)

To the rest of the world the internet provides an important portal, dramatically increasing the availability of the domestic product, consumers moreover, are assured of its availability by purchasing a good online. In this aspect the internet E-Commerce has reduced the importance of location, now globally retailers can easily be able to sell their products. This dramatically has the potential to increase customer base and revenue. Innovations recently introduced like e-Books have enhanced firm welfare further by creating new revenue streams from existing products. Wal-Mart is an example where e-commerce has been implemented in retail to enhance the transactions and services. (www.wal-mart.com).

Traditionally planning for vacations was hard and required too many procedures but with the currently implemented OTS or Online Travel Service has made the planning procedure easier. Unlike the old days people no longer plan family holidays and coming trips through travel agents. People can now book hotels, flights, cruises and car rentals at their convenience.OTS additionally provides discounted fares that cannot be found on the hotels, airlines, cruise liner or car rental companies. In the travel industry a growing number of companies make use of the internet as a virtual platform or shop for selling and marketing traveling services and products. Companies like Travelocity, Priceline, Expedia and Orbitz have implemented the online services. (www.priceline.com)

Other economic sectors that have also integrated e-commerce and m-commerce in their systems include the health care system which compared to the traditional health care delivery systems is more efficient in terms of case collections, information flow, IT spending and communication standards. It justifies implementing the e-commerce to make the health care business transaction ability more affordable and effective. The military and security sector also implements e-commerce in their services to be able to link with other security agencies globally and in this manner they can change information like FBI linking with Interpol to track criminals.

Conclusion

M-commerce and e- commerce application and services can be adopted through different mobile and wireless networks, with the aid of several mobile devices as shown by their application in the different sectors. Although there are many systems supporting many solutions for wireless access and mobility, there are issues influencing the various mobile systems performance that need to be considered in the design of application and m-Commerce services, it is important however to note that due to the sector it is implemented in the drawbacks and advantages might defer.