Dubai Metro IPhone application

Name

Institution

Dubai Metro IPhone application

Customer complaints are usually instrumental in solving problems associated with goods or services they receive form a produces, seller or service provider. The Dubai Metro Iphone application which use integrated maps and GPS navigation system provide many solution to customer complaints regard RTA service in Dubai. The solutions are as follows.

In handling complainants about provision of adequate information and lack of internet, Dubai Metro IPhone application provides customers with accurate information concerning the Dubai metropolitan area especially information concerning transport channels. Resident and visitors alike can find information about train terminals and travel schedules without having to connect to the internet or look for brochures. There is no need to call RTA customer care or visit their offices to get information about transport networks and services. With the application of your Iphone, you can avoid long queues at customer care centers since the application provides you with all the necessary information. The application is a perfect tour guide.

In handling complaints about regulation and fines, the Dubai Metro IPhone application is also a perfect informer. The RTA conveniently uses the application to provide the customers with information about Metro Rules and Fines. Initially customer could not comprehend how the fines came about. With this powerful application in their hand, customer can check metro rules and how fines come about when the rules are not adhered to. This way, the customers understand adhere by the rules. As a result, they avoid the fines and, when they flaunt the regulation they are able to understand and appreciate any fine they are asked to pay.

The GPS enabled navigation system and integrated maps provided by this application form a perfect tour guide to customers. Before travelling, one can check and compare various routes to his/her destination, the services available on these routes and so on. The ability to relate RTA regulation and fines make it more reliable.