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COM 425 week 4 Quiz


  Question 1.

Question :

A proponent of the systems principle of equifinality would say social systems need to be __________.












Question 2.

Question :

Which of the following is an example of a slack resource? 


[removed]money not tied to any particular project or need.


[removed]lazy or unmotivated workers.


[removed]computers meant only for a specific project.


[removed]personnel who are unavailable to develop innovation interventions.  




Question 3.

Question :

Which of the following is NOT an example of a technology-mediated communication channel?




[removed]fax machine








Question 4.

Question :

A(n) __________ is a specialized in-house computer system that provides employees with access to organizational support and information.


[removed]discussion board










Question 5.

Question :

Message chunking is best described as


[removed]using long continuous blocks of text.


[removed]providing information in short bulleted sections.


[removed]maximizing information overload for users.


[removed]chopping up messages to protect their security.  




Question 6.

Question :

The author states that the plain language movement encourages writing text at a basic reading level, which is considered no higher than


[removed]fourth grade.


[removed]sixth grade.


[removed]eighth grade.


[removed]ninth grade.  




Question 7.

Question :

All of the following are traditional low-tech communication methods EXCEPT












Question 8.

Question :

The major reason that output measures are popular assessments of an organization’s effectiveness is that they are __________ and __________.


[removed]measurable; internal


[removed]observable; ambiguous


[removed]observable; quantifiable


[removed]changeable; measurable  




Question 9.

Question :

Tom’s client orders nine software application licenses—instead of the usual ten—and two online services that are not on Tom’s price list. Tom clarifies the order with his client; discusses pricing with his boss; offers a discount to his client; and adjusts the final invoice. This process illustrates the principle of


[removed]triple interact.


[removed]requisite variety.








Question 10.

Question :

Most organizations tend to put a great emphasis and focus on promoting


[removed]organizational order and stability.




[removed]change in the hierarchy.


[removed]organizational responsiveness and adaptation.  






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