Case 2 – Chapter 11 (Arnold Palmer Hospital’s Supply Chain)

1. Provide a high-level overview and history of the company.
2. How does this supply chain differ from that in a manufacturing firm?
3. What are the constraints on making decisions based on economics alone at the hospital?
4. What role do doctors and nurses play in supply chain decisions in a hospital? How is this participation handled at Arnold Palmer Hospital?
5. Doctor Smith just returned from the Annual Physician’s Orthopedic Conference, where she saw a new hip joint replacement demonstrated. She decides she wants to start using the replacement joint at Arnold Palmer Hospital. What process will Dr. Smith have to go through at the hospital to introduce this new product into the supply chain for future surgical use?

You will need to create a formal Word document answering the questions thoroughly, in narrative form, and you must use, at a minimum, the textbook and at least one other source (Internet sites are acceptable). Although this is not a formal research paper, please include all references and citations within the Word document. Please note that you WILL be graded on proper use of grammar and sentence structure!