Daft, Richard L. & Marcic, Dorothy. (2013).Understanding Management (8th ed.) Mason, OH: South-Western-Cengage Learning. 13-978-1-111-58024-7
Chapter 14
Analyze the Calgary Oil Shale Technologies, Inc. on pages 588-590 and answer the following questions:
1.Algoma Howard and Carlos Debrito phased in permanent cross-functional teams in Alberta.What types of teams are the “fireside chats” and “problem-busting teams”?Through what stage or stages of team development did these groups evolve?
2.What role did Carlos Debrito play in the success of the Alberta team-based productivity project?What leadership approach did he employ to help reduce conflict between labor and professionals?Do you agree with Algoma Howard that if she just had a Carlos Debrito in Colorado, the project would succeed?Explain your answer.
3.What advice would you give Algoma Howard and her team for improving the employee-involvement climate, containing costs, and meeting production goals at the Colorado facility?
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