76) Two information technology developments
that seem to be driving current changes in managerial communication are
networked computer systems and ________.
A)
ubiquitous computing capabilities
B)
wireless capabilities
C)
the WWW
D)
extranets

77)
In a networked computer system, an organization links its computers together
through compatible hardware and software ________.
A)
through the Internet
B)
creating an organizational network
C)
establishing intradepartmental networks
D)
and utilizes the efficiencies of the network

78)
A(n) ________ is a location where Internet users can gain wireless access to the
Internet.
A)
extranet
B)
intranet
C)
Web conference
D)
wi-fi hot spot

79)
Although the economic benefits of information technology are obvious, managers
must not forget to address the ________.
A)
differences in time zones
B)
psychological drawbacks
C)
differences in organizational levels
D)
personality differences of people

80)
Managers need to be aware of potential legal problems from inappropriate
________.
A)
letters
B)
e-mail usage
C)
fax usage
D)
voice-mail messages

81)
One expert suggests that electronic documents are comparable to ________.
A)
DNA evidence
B)
typed letters
C)
books
D)
a witness testimony

82)
Employee e-mails or blogs should not communicateinadvertently or
purposefully________.
A)
legal issues of the company
B)
personal information
C)
proprietary information
D)
a company’s security details

83)
Corporate computer and e-mail systems should be protected against ________ and
________.
A)
blogs; wikis
B)
employees; managers
C)
hackers; spam
D)
legal; security problems

84)
What can make communication even more difficult?
A)
lack of personal interaction
B)
legal issues
C)
security issues
D)
online information databases

85)
What do today’s managers need to do with the organization’s knowledge
resources?
A)
learn from employees
B)
make it easy for employees to communicate and share their knowledge
C)
protect it from employees
D)
share their knowledge with employees