Part 1

Compose a cover letter using Microsoft® Word. Consider the job description and listed requirements you selected in Week 3 as you write your cover letter. I am currently an office manager for a medical office. I have extensive background with staffing, billing, scheduling and record keeping. And possess a Bachelor’s degree in Health Care Administration. I have been working in health care for 25 years. I have experience on the floor as well as in the office.

This is the Job as a Health Care Administrator and the requirements

Healthcare administrators are also known as healthcare executives or medical and health services managers.

Students must earn a bachelor’s degree to work as a healthcare administrator, and the desired degrees include business administration or healthcare administration, according to the

New England

College

website. Healthcare administrators work for practices or departments within healthcare facilities to coordinate health and medical services, so they must remain current on all healthcare laws. Responsibilities may include overseeing staffing, billing and record keeping, among others. Pay varies by the type of facility, location and job responsibilities.

Part 2

Read and respond to at two discussion posts. Be constructive and professional with your thoughts, feedback, or suggestions. Your responses must be a minimum of 150 words. Citations and direct quotes will not count towards the word requirement.

Reply 1

The videos were very informative and I took many notes to use going forward. As an administrator I think we all find that we must hold people accountable for their own individual job performance and duties. I learned from my research that when implementing a strategic plan we must assign individuals to certain aspects or duties of that goal and hold them accountable to do what has been asked of them. Having meetings at least quarterly to measure the progress made towards the goal will also allow us to see where we are lacking and what has been accomplished. It is our jobs to measure their performance and acknowledge the wins but also acknowledge the short comings. Asking questions about what we can do to better help them achieve what has been asked of them. Provide resources, counseling or coaching to help with that accomplishment. It is important to provide a culture of accountability. The employee must believe in the goal, have the training and resources needed to accomplish that goal and also have feedback on how they are doing with obtaining that goal. This helps to motivate improvement if their are lacking in their efforts. I think we have visited this topic quite a bit in this class and others before it. It is very important to hire people that can be held accountable and those that believe in the mission and vision of the organization.

O’Hagan, MHA, J., & PhD, D. P. (2009). Creating a Culture of Accountability in Health Care. The Health Care Manager, 28(2), 124–133. Retrieved from https://pdfs.semanticscholar.org/b766/6e255c6aca2b…

Reply 2

The pitfalls in strategic planning are important aspects that healthcare administrators should be very aware of and constantly accessing to ensure that the organization’s strategic plan does not fall victim to. According to “Strategizing for Success” the most common pitfalls that strategic plans fall victim to include appointing a circle of leadership. Creating a circle of leadership is completed by a vote. People then report to those individuals. This can result in decreased efficiencies and conflict due to the popularity contest that a circle of leadership produces (Glick & Barishanshy, 2011). Another common pitfall of a strategic process is implementing governing laws that restrict the organization’s ability to make changes. Being confined by limiting laws restricts an organization’s adaptability to change with market and regulatory demands. Also, spreading resources to thin and not prioritizing goals to meet the availability of allocated resources puts the organization in financial risk. Finally, it is important for the organization to not lose its identity in the strategic planning process. Keeping a detailed record of where the strategic plan begins in the organization and the changes that occur to the organization due to the strategic plan, maintains a record of where processes were started in the event regressive actions need to be made. All potential pitfalls can be detrimental to the forward progress of any organization. Identifying them and continual assessment of their strategic plan infiltration is key to removing them from potentially affecting the strategic plan.

Glick, D., & Barishansky, R. (2011, October). Strategizing for success.

EMS
World; 40(10), 42-44. Retrieved from http://eds.b.ebscohost.com/eds/pdfviewer/pdfviewer?vid=6&sid=34c79006-7fb5-46a6-99e5-ca5c8dfe1e4d%40pdc-v-sessmgr06

Part 3

Develop 5 interview questions you feel you will be asked during an interview for a professional role or a role within a hospital.

Write what your response would be to each of the 5 questions you identified.

Post your questions and responses to discuss with the class. Answer the following questions in your response:

• What did you learn from your classmates? What strategies will you use to prepare for an interview?

Cite at least 1 peer-reviewed, scholarly, or similar reference to support your assignment. Textbooks and websites will not meet this requirement. Please take a look at databases such as ProQuest as an example. Citations and direct quotes will not count towards the word requirement.