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Boa Technology Assignment

Order Description

Boa Technology Assignment

•Please answer the two questions below. The answers for must be completed in two pages or less (total), single-spaced, double space between paragraphs.

?What are your recommendations for Garett Graubins’ 2015 U.S. marketing plan? Be specific about which market (B2B, B2I, and/or B2I) you recommend and the 2-3 summits (product categories) deserving the most attention. Offer specific ideas about how to approach that market. [Clarification on 11-14: You are expected to provide justification for your recommendation and implementation plan.]

?Whether you recommend building a brand with consumers or not, use two creative idea generation techniques and generate five low-cost, grassroots ideas that would help Boa build a brand in one of its product categories.

08

Fall

$

Boa Technology

Marketing An Ingredient

Joe Cannon, Professor of Marketing

Colorado Stat

e University

Colorado State University, College of Business,

Multimedia Case Series #2014

01

!

2

$

Boa$Technology:$

Marketing

$

an$

Ingredient

1

$

Gar

et

t

Graubins,’

Global’Marketing’Director

for’Boa’Technology’sat’

in’the

Front’Range

Conference’room’at’Boa’Technology

(referred’to’

most’frequently’as’simply’“Boa”)

.’He’was’preparing’to’meet’with’

his’seven

I

member’marketing’team’to’discuss’Boa’s’marketing’

program’for’2015.’In’less’than’a’month’Graubins’would’have’to’pull’

together’his’

recom

mendations.’

The’team’

would’be’

debating’questions’

around’target’

markets’and’whether’

Boa’needed’to’more’

aggressively’promote’

the’Boa’brand’with’

end

I

users.’

Boa’began’

in’the’late’

1990s’

with’an’

entrepreneur’seeking’

a’better’way’to’“lace’

up”’snowboard’boots’and

hockey’skates.

I

n’business’for’

nearly’

15?

yea

rs,’Boa’has

grown’quickly

having’sold’more’than’

70

million’of’

its’reel’and’wire’closure’syst

ems

in’that’time’and’more’than’18

1

This’case’was’

prepared’

by’

Joe

Cannon,’Professor’of’Marketing’at’Colorado’State’

University’with’research’assistance’from’Conor’Blanchet.

Cale’Rogers’handled’

multimedia’production.’

The’authors’thank’

Garett

Graubins,’Mark’Soderberg,’Chuck’

Mason,’and’Ilya’Minkin’for’interviews’that’aided’

in

case’development

and’

Boa’

Technology’for’sharing’

some’of’the’

video’content

.’

The’case’was’developed’as’a’

basis’for’class’discussion,’not’as’an’illustration’of’effective’or’ineffective’

management

and’should’not’be’used’as’a’source’of’primary’data

.’Some’dat

a’in’the’

case’has’been’modified’for’reasons’of’confidentiality.

million’in’the’last’year.’

The’Boa’Closure’System’is’an’ingredient’

used’in’other’pro

ducts.’Boa’sells’its’closure’systems’to’more’th

an’

1

5

0’leading’premium’brands

worldwide

.’These’b

rand’partners’are’

mostly’in’various’footwear’categories.’For’example,’Burton,’

FootJoy,’

and’

Specialized’use’the’Boa’Closure’System’on’select’styles’

of

its

snowboard’boots

,’

golf’shoes

,’and’

cycling’shoes

,

respectively,

and’Boa’collaborates’with’these’brand’partners’to’help’each’

integrate’

the’

Boa’Closure’System’into’these’products’as’a’

replaceme

nt’for’shoe’laces,’buckles,’or’V

elcro’s

traps.’

In’the’U.S.,’almost’all’o

f’Boa’s’marketing’efforts’focus’on’building’

relationships’with’brand’partners.’Using’a’consultative’selling’

approach,’the’company’s’sales’force’helps’brand’partners’with’

designing’higher’quality’products.’Graubins’wonders’if’it’is’time’to’

build’the’Boa’bra

nd’with’

some’consumer’segments.

Graubins’and’his’team’have’long’admired’how’some’“ingredient’

brands”’have’built’strong’brand’equity’with’consumers.’Brands’like’

Gore

I

Tex

(waterproof’fabric),’

Intel

(and’its’iconic’“Intel’Inside”’

campaign’for’computer’chips),’

Shimano

(cycling’c

omponents),’and’

Nutrasweet

(artificial’sweetener)’are’well’known’by’consumers’

II

even’though’each’is’

usually’purchased’as

a’

component

in’another’

brand.’Many’consumers’know’and’trust’the’Gore

I

Tex’name’

II

and’

see

k’it’out’when’shopping’for’waterproof’jackets’or’shoes.’When’

buying’a’new’bike,’the’Shimano’name’on’a’derailleur’

(used’in’

shifting

gears

)’

can’be’another’sign’of’quality.’That’kind’of’brand’

equity’helped’these’brands’stave’off’competition’and’offered’

power’

in’negotiations’with’partners.

Two$Boa$Closure$System$dials$on$a$Louis$Garneau$cycling$shoe.

$

!

3

Boa’

success

fully’built’

consumer’

awareness’for’the’Boa’Closure’

System’

among’hikers

,’walkers,

and’golfers’

in’a’few’select’Asian’

markets.’But’

creating

similar’awareness’in’the’United’States’would’

be’expensive’

and’risky.’

Gr

aubins’thought’a’strong’brand’at’the’

consumer’level’might’help’Boa’grow’faster

and’hold’off’

competition

.’

He

also’

wondered’whether’

it’might’be’

a’better’ide

a

to

concentrat

e’

efforts’at’the’retail’level.’In’the’product’categories’

where’Boa’operated,’retailers’

are’often’strong’influences’on’

consumer’choice.’Could’Boa’increase’its’training’of’retail’

salespeople’on’its’closure’systems?’Boa’might’develop’better’point

I

of

I

purchase’materials’retailers’could’use’to’highlight’Boa’s’benefits

.

Or’was’it’too’soon’for’Boa’t

o’engage’in’this’type’of’strategy

?’

P

erhaps’the’best’option’

would’be

to’continue’the’efforts’at’the’

brand’partner’

and’trade’

level.’

As’Graubins’prepared’for’his’meeting’he’considered’how’the’Boa’

brand’had’evolved’in’the’last’decade,’he’reviewed’market’resea

rch,’

and’he’thought’about’how’Boa’s’CEO,’CFO,’and’VP’of’Sales’and’

Marketing’might’think’about’more’aggressively’targeting’

consumers.’He’knew’that’many’were’comfortable’with’the’current’

approach’

I

it’was’working’and’the’company’was’growing’fast.’He’

also’

kne

w’that’some’in’the’company’wouldn’t’want’to’do’anything’

to’take’attention’away’from’potentially’large’emerging’

opportunities’in’the’

medical’device

s

,’

safety/utility’footwear

,’and’

athletic’shoe

product

I

markets.

The$

Boa$Lacing$System

$

is$Born$

$

After’selling’a’successful’

medical’device’company,’entrepreneur’

Gary’Hammerslag’moved’to’Steamboat’Springs,’Colorado’where’he’

enjoyed’snowboarding’and’watching’his’kids’play’hocke

y.’

Hammerslag’was’a

natural’inventor

;’when’he’saw’a’problem’he’

tried’to’solve’it.’

He’soon’re

cognized’

tha

t’shoelaces’were’a’poor’

solution’for’tightenin

g’snowboard’boots

and’ice’hockey’skates.’

Laces’didn’t’stay’tight’and’often’came’undone’with’intense’physical’

activity.’

Re

I

tying’laces’required’stopping’the’activity’and’taking’off’

gloves’to’complete’the’task.’P

roblems’were’opportunities’for’

Hammerslag.’His’tinkering’eventually’lead’to’the’Boa’Lacing’System,’

a’novel’combination’of’steel’wire,’eyelets’and’small’reel’than’evenly’

tightens’the’wire’as’the

reel’turns.

2

The’video’shows’how’it’works’

today’

which’is’not

that’different’from’what’Hammerslag’

de

veloped’almost’two’decades’ago.

2

“The’Culture’of’Your’Business’Gary’Hammerslag’

Boa’Technology,”’

My#New#

Enterprise

,’

retrieved’November’1,’2014.”

https://mynewenterprise.com/bt_hammerslag_culture.php

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