3.On page 125 the textbook presents three different managerial attitudes towards foreign operations: ethnocentric,
polycentric, and geocentric. Let%u2019s correctly define each of these and identify a situation when each would be the appropriate attitude.

If you were being considered for a position in a foreign country, how could you show that you held a geocentric
attitude? In this case, pretend you have never held a foreign management position and you don%u2019t speak a different language.

4.Look at the steps in the planning process beginning on page 161. The first thing I notice is that step one is to
establish goals or objectives. Before we figure out how to reach our goals, we have to know what those goals are! All other managerial decisions are
based on the goals or objectives of the organization. Planning always comes first.

Develop an example of planning in personal decision making. Perhaps you will discuss the steps as they relate to
planning a family vacation, finding a new job, buying a new house, sending your child to college, or something else important to you personally. Use
the steps to develop your plan and share it with us so that we may comment on it and help you improve your plan.

5.Often we don%u2019t reach our goals because we have not articulated them carefully. I remember many times when I
would review an employee%u2019s performance and realize I could not really comment because the stated objective did not accurately describe my
expectations. Perhaps I would ask that the employee have a good attendance record. What they thought was a good attendance record and what I thought
was a good attendance record turned out to be very different!

Select one of the following objectives and then use the information on establishing quality objectives to improve
them:

1. Get a new job
2. Increase sales
3. Improve profits
4. Lose weight
5. Graduate from college