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Module-6

VI. Questions to ConsiderNow that you have completed this module, consider the following questions and be prepared to discuss them in a conference. This is a small sample of the ethical dilemmas that managers face.

Employees have a right to privacy, but employers also have a right to expect safe, competent behavior from their employees. Should employers be allowed to administer drug tests to their employees? Whose right should take precedence?

It is typical for an employee to sign a waiver that allows the company to administer random drug tests. I would think that an employer who suspects that drug use is inhibiting an employee from doing his work should be allowed to administer a drug test whenever he feels it is needed. There is a difference between someone’s right to privacy and their workplace performance. A company has many rights over its employees and typically the ability to administer drug tests is one of them.

Publicly held corporations have obligations to both shareholders and employees. If money is tight, should a corporation reduce dividends to shareholders or reduce wages to employees?

In my own personal opinion there are two sides to this question. If the employees wages we are talking about reducing are the CEO’s who may be making 300 million dollars in a year then it might be okay to reduce on his salary a bit. However if the salaries in question are those of the everyday worker you will not see good results from this. In the case where you have to reduce someone’s wage you must be able to justify it because if you can’t you will have people quitting or people will start to steal because they feel the company owes them something.

Companies can sell more effectively if they collect information about potential customers such as buying habits, income levels, and lifestyles. People have a right to privacy, but companies also have a right to conduct business. Whose rights are more important?

The right to privacy is a right that you have until you start giving out your information. If you give out your information you make yourself susceptible to having it sold or exploited. You would be surprised what is on the internet about yourself. There is so much information out there available to the public that you never would have expected to be out there. It is the right of the person information to remain private until they give it away. The company can do what they wish with it after that.

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Module 6

 

NOTE: There are two (2) parts to this assignment.

 

 

PART I: SHORT RESPONSE

 

 

Directions: Submit your responses to the questions below.  Responses to the Short response submissions may not be copied from the text book, the Lecture Notes, or the internet.  The responses need to be in your own words.  Each response should be at least 100 words.

 

 

Think about a well-known leader in business.  Here are some examples:

 

 

 

·         Jeff Bezos – Amazon

 

·         Anne Mulcahy – Xerox

 

·         Brad Smith – Intuit

 

·         Howard Schultz – Starbucks

 

·         Larry Page – Google

 

·         Tim Cook – Apple

 

·         Indra Nooyi – PepsiCo

 

·         Warren Buffett – Berkshire Hathaway

 

·         Sir Richard Branson – Virgin Group

 

·         Rupert Murdoch – News Corporation

 

 

 

Keeping one well-known business leader in mind, please answer the questions regarding communication below.  Please note that you may need to conduct some research regarding your leader.  You may utilize LIRN or other sources (note: videos are acceptable).

 

 

 

1.         Describe the difference between communication and effective communication.  How can a sender verify that a communication was effective?  How can a receiver verify that a communication was effective?  What would your business leader say is important about the communication process?  Do you agree?

 

 

 

2.         Which form of interpersonal communication is best for long-term retention?  Why?  Which form is best for getting across subtle nuances of meaning?  Why?

 

 

 

3.         What are the similarities and differences or oral and written communication?  What kinds of situations call for the use of oral methods?  What situations call for written communication?

 

 

 

4.         Describe the individual and organizational barriers to effective communication.  For each barrier, describe one action that a manager could take to reduce the problems caused by that barrier.  How might your business leader overcome these barriers?

 

 

 

5.         What forms of electronic communication do you use regularly?  Does your business leader use social media in his or her business?  If so, please provide examples.  If not, then please describe how social media can help or hurt his or her business.

 

 

 

6.         At what points in the communication process can problems occur?  Give examples of how noise can interfere with the communication process.  What can managers do to reduce problems and noise?  Describe a time when you experienced a problem with a manager communicating with you or a problem that you had as a manager communicating with employees.

 

 

 

7.         How are electronic communication devices (cell phones, e-mail, and websites) affecting the communication process?  Describe both the advantages and the disadvantages of these three devices over traditional communication methods, such as face-to-face conversations, written notes, and phone calls.

 

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