Good Evening,

One particular change that I was resistant to was where I work now but not in the same department. The company decided they wanted to be Hazard Analysis Critical Control Point (HACCP) all the time even though we are not production. We are research & development and this creates a lot more expense, time and waste. Meaning if we ordered preforms from one of the plants they had to be on a dedicated truck by themselves and it could be only one buckhorn on a 52 foot trailer. I resisted because to me this did not make sense for what are business was doing and created more work for us. This was a few years ago when we were not running very many HACCP jobs but today 75 to 80% are HACCP jobs so it makes more sense today to be HACCP compliant all the time then before.

I had a hard time with the second question but finally came up with Napster, peer to peer file sharing that was eventually shut down for bankruptcy. It failed because it shared copyrighted songs and they were forced to charge a monthly fee. Napster changed how the world would see cd’s and start the age of digital downloads but would not be part of it. Had they planned ahead know these kind of issues were going to ensue then charging a subscription from the start or per download could have saved them.

I can not think of a time that i was resistant to change. I am usually up for changes. The only time i was resistant to change was when they cut a bunch of people’s positions and everyone else had to split the workload between us. However there was nothing i could do about having added work and still have a really large workload.

I once worked for a company in which spent a lot of money on a new system and wanted it up and running within a specific time. This was an automotive manufacturing plant in which we supplied parts to GM, Ford, Honda, and Dodge. However they had spent $1 million dollars on this new system. Some of the older employees didn’t even own computers at the time at all. This new system back fired when a lot of knowledge had retired or quit because they were so stressed over having to do things on the computer. They also didn’t realize all the work that had to be done from a quality stand point as to documents for PPAP,s PFMEA’s, lab records, employee records for color testing. Needless to say once they spent all the money i was still working there for about 2 years after and it still wasn’t working to it’s full potential. The company had calculated the return of everything from receiving raw materials to shipping and everything in between increasing productivity and stream lining procedures to increase productivity and if was a failure. To this day the my step dad works there and they still don’t use it to the full potential. The next January they ended up cutting everyone’s wages by 10% to help cover the loses and to this day those people still don’t have their pay back.

The company should have hired a conversion team and brought a team from the software company for training and converting all of the systems into one. But because it was a $1 million dollar project they only sent a few managers to learn the system and had them on site for the various shifts for a few days to train other employees. The people in which was trained still didn’t know the answers to everyone’s questions. It would have been much easier to pay an outside company to do the conversions of the systems for an additional $200k and had made sure that prior to purchasing this new system that free training for the plant was in the $1 million dollar purchase to help everyone transition smoothly.