1. What is your reaction to the situation described in this case? What factors, both inside the company and externally, appear to have contributed to this situation? 2. What appeared to be happening in the France Télécom’s workplace? What stress symptoms might have alerted managers to a problem? 3. Should managers be free to make decisions that are in the best interests of the company without worrying about employee reactions? Discuss. What are the implications for managing change? 4. What are France Télécom’s executives doing to address the situation? Do you think it’s enough? Are there other actions they might take? If so, describe those actions. If not, why not? 5. What could other companies and managers learn from this situation? We know that too much stress can be bad for our health and well-being. That connection became even more painfully and tragically obvious at France Télécom.71 Since early 2008, more than 40 people who worked for the company committed suicide. The situation captured the attention of the worldwide media, the public, and the French government because many of the suicides and more than a dozen failed suicide attempts have been attributed to work-related problems. Although France has a higher suicide rate than any other large Western country, this scenario is particularly troublesome. So much so, that the Paris prosecutor’s office opened an investigation of the company over accusations of psychological harassment. The judicial inquiry stems from