Section 6: Quality Improvement Action Plan

An organization’s ability to learn, and translate that learning into action rapidly is the ultimate competitive advantage.

—Jack Welch as quoted by Kerrigan

Think back to when you first identified the quality improvement issue for your Course Project. What insights related to quality measurement, improvement strategies, and evaluation have you gained since then? How have these insights informed your view of the issue and shaped your understanding of how to promote positive outcomes for your selected organization? How would you suggest the organization proceed based on the outcomes of your investigation?

In this section of the Course Project, you synthesize your analysis and recommendations into an action plan for implementing the quality improvement initiative.

To prepare:

• Begin to develop a plan for implementing your quality improvement initiative, including the redesigned process that you identified in Section 3. Consider the following:
  • How would you undertake the process of determining a timeline for planning, implementing, and evaluating this quality improvement plan?
  • What are some reasonable milestones for this initiative? What are the daily, weekly, monthly steps/goals?

To complete:

• Write a 2- to 3-page summary of your quality improvement action plan.

This is a continuation of  all previous sections