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final part 1

See attached file, everything explained.

1) Maintenance: A client comes to you with a sluggish (slow response time and slow boot) PC or

Laptop, and wants you optimize it. You are to list the least expensive steps to bring the device to

its optimal state. If you need to purchase/replace hardware /or software, you must justify your

reasoning for doing so. You may additional steps as necessary.

2) Operating Systems: You are to compare the top 3 operating systems to a client.

3) Security: List the best way secure your PC or your Laptop (Windows based PC). You may list

steps for each item to be secures

4) Troubleshooting: For each of the following issues, list the steps to remedy the problem. List the

symptoms, steps to resolve the issue and if there are any cost (Don’t include labor cost.)

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