: For this milestone, you will continue to develop a proposal that is intended to win a contract to redesign a website for a spa. You will discuss user analysis and usability testing. There are several user analysis techniques you can use to gather requirements from users. Examples include user interviews, requirements workshops, user surveys, user profiles, user journeys, and customer experience maps. In this element of your proposal, you will choose five requirements-gathering techniques that you might use. You may also consider discussing potential downsides or consequences for using these techniques. Provide the owner with the following: User Analysis: Techniques  A description of each of the five techniques  An explanation of the ways in which each technique would benefit the design of the spa’s new website Usability Testing: Summary  An explanation of the value of usability testing  A description of at least three different types of usability testing and how each is related to user-centered design best practices

This is in reference to the website redesign for the SPA