1. What are Performance Indicators? How ‘Smartgov’ is an effective tool for performance evaluation? (Please refer page number 237 of your text book.).
2. Corruption is one of the ethical issue prevails in the government offices. Discuss the need of ethics in government offices. How Smartgov will help in controlling corruption?
3. What are the benefits of information technology in Government Sector? Explain the ‘Smartgov’ systems efficiency.
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