Privacy Policy
At Elite Academic Research, we value your trust and respect your right to privacy. It is part of this commitment and prioritization that we have created elaborate, open, and compliant data use and protection policies and processes. We collect, store, and process cookies as well as personal identifier information that you provide to us upon registration. The data we collect is used solely for the purposes of facilitating the provision of the services and products you require.
This privacy policy describes how we (Elite Academic Research), collect, store, and utilize the data that you (the client) avail to us on our website in accordance with all applicable laws and regulations. If you do not agree to this policy, or our terms and conditions, we implore you not to use this website.
Types of Data we Collect.
- Data provided by you on registration (email, phone number, and your name)
- Information provided by you regarding your order (order instructions, attachments, and writer preferences etc)
- Your account information (orders placed, any communication with our support team, communication with your tutor, and other related activity on your personal account)
- Social media information. Encompasses all interactions on our social media pages (likes, follows, subscriptions, comments, etc)
- Automatic data collected by our systems – your IP address, times you access the website, the type of device and operating system used, your browser type and version, the pages you visit on our website, and other status reports.
Data we do NOT Collect
- Your financial information. All payments to us are processed securely through PayPal. We do not receive your card details or any other payment-related information. These are collected, processed, and stored securely by PayPal, and other third-party payment providers that we may integrate.
- Information on any persons below the age of 18. We do know knowingly collect, process, or store information on anyone who is a minor. Since we do not collect your date of birth information, it is imperative that anyone who is below the age of 18 first obtains parent/guardian consent prior to using this website or transferring any information. Kindly contact us urgently if you have reason to believe that your child, or any minor, has provided his/her personal information to us without prior consent.
- Information collected by third-party websites. If you choose to click on a link to external websites contained within our site, please take your time to familiarize yourself with their policies, as we are not responsible for the content on sites we do not own or control.
How we use the Data we Collect
- To provide you with the services and products requested. For instance, our experts cannot work on your paper unless you provide us with order instructions.
- To prevent fraud, security issues, or other illegal activities. Your personal information is used to verify your online identity. Your login information ensures that only authorised users can access our client management dashboard.
- To facilitate prompt communication. All notification with regards to your order are send to your registered email or phone number.
- Company activities including service improvement, quality control, staff training, research and promotion.
- Where necessary, to comply with legal and regulatory requirements.
Additional things to Note.
- All users have the full rights to access and control their personal data anytime, anywhere. You can view, update, or request deletion of any personal information through your personal account.
- All personal data is provided to us on users’ own volition. There is no obligation for you to provide any personal data to us. But failure to provide necessary information will limit access to, and use, of some, or all our website features.
- Analytic tools are employed to collect and analyse various types of non-personal information to help provide an understanding of how users interact with different areas of our site. None of this information is shared with any third parties.
- Sometimes, to be able to provide specialist customer support, our support representatives may need to access your account. This can only be done after you have granted us permission to do so.
- We reserve the right to update this policy at any time. Any changes made will be communicated to all users promptly. The updated policy will be effective once posted.
If you have any questions, feel free to contact us anytime. You can chat with us live, email, or call us.